What happens if I forget my username or password?
If you cannot remember your login information, click HERE and we will send that information to you to the email address you signed up with.
Can I pause my training and come back to it later?
Yes. Your training course can be paused at any time for later use. When you are ready to continue, simply click on your training course name and continue on.
Can I review the exams that I take?
Yes. You can open and review any of your exams in your exam history. Just as you were taking the exam, you can open your exam and view the answers you selected, and whether you got them right or wrong.
Does your site keep track of my score?
Yes. Our site keeps track of every exam you take, the answers that you select, and the scores for each exam. It also gives you performance benchmarks and lets you know how you are doing in all areas.
Can I share my account with my friend?
No. Your purchase is limited to single user access. For security reasons, your course purchase may include a question limit to protect us from password sharing.
After I purchase, do you send me a CD?
No, all of our content and exam taking process is online. Once you purchase your course online, you can take your practice exams from any computer that has internet access.
How do I get help?
You can obtain help by using the support link on the menu, and sending a support request to us.
What is the pass mark?
You will need to obtain a minimum of 75% to pass the Certified Master Electrician Ethics Course and 80% to pass the Electrical Worker Training
Who will know if I pass or fail the Certified Master Electrician Ethics Course?
The ECAA will know if you pass and will keep a record of your completion for the purpose of determining your eligibility to receive your CME designation.